Terms of use
These terms apply to your use of the Actiiv app. When you download Actiiv from the App Store, Apple's standard Licensed Application End User License Agreement also applies. If the two conflict, Apple's agreement decides matters it covers, such as the licence, refunds and payments.
Health and safety notice
Actiiv gives general wellness and exercise suggestions. It is not a medical device, and it does not give medical advice, diagnose, treat or prevent any condition.
- Talk to a doctor or other qualified professional before you start or change an exercise routine, especially if you have a health condition, an injury, are pregnant or have recently given birth, or are unsure an exercise is safe for you.
- Choose a level that suits you. Stop straight away and get medical help if you feel pain, dizziness, chest discomfort, breathlessness or unwell.
- Do exercises in a safe place, with enough room and suitable footwear, and follow the instructions on screen.
- Estimates such as steps, minutes and streaks depend on your device and are not exact.
Using Actiiv
- Use the app for your own personal, non-commercial use.
- Do not copy, reverse engineer or resell the app or its content, and do not misuse it or try to interfere with it.
- The exercise descriptions, text and design belong to us or our licensors and are licensed to you, not sold.
Subscription and payment
- Actiiv is offered as an auto-renewing subscription, billed monthly or yearly, with a 7-day free trial for people who have not had one before. The price is shown in the app and on the App Store before you confirm.
- Payment is charged to your Apple ID when you confirm the purchase. A free trial ends, and the first charge is made, at the end of the trial unless you cancel first.
- Your subscription renews automatically for the same period unless you cancel at least 24 hours before the end of the current period. Any unused part of a free trial ends when you subscribe.
- You can manage or cancel your subscription at any time in your Apple ID settings (Settings, your name, Subscriptions). Deleting the app does not cancel it.
- When your subscription ends, you will need to subscribe again to keep using Actiiv. Your plan and history stay on your device.
- Billing, refunds and payment problems are handled by Apple under Apple's terms. We cannot see your payment details.
Your data
How Actiiv handles your information is described in the privacy policy.
Availability and changes
We work to keep Actiiv running well but cannot promise it will always be available or error-free. Features may change over time. Some features need a recent version of iOS or watchOS and may need permissions you can grant or withdraw in iOS Settings.
Limits on our responsibility
Exercise carries some risk. To the fullest extent the law allows, Actiiv and its developer are not liable for injury, loss or damage arising from your use of the app or from following its suggestions, except where the law does not allow us to exclude liability, for example for death or personal injury caused by our negligence, or fraud. Nothing here limits rights you have as a consumer that cannot be limited by contract.
Changes to these terms
We may update these terms. The date above shows when they last changed. Continuing to use the app after a change means you accept the new terms.
Contact
Questions about these terms: support@actiiv.app.